Corpolinx (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our events, website, and services. This Privacy Policy explains how we collect, use, disclose, store, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By registering for a Corpolinx Event, using our website, or otherwise providing us with personal information, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

1. What Personal Information We Collect

We may collect the following categories of personal information:

Identity information: full name, job title, and professional credentials;
Contact information: email address, phone number, and mailing address;
Organisational information: employer name, industry, and company size;
Registration and payment information: event registration details and payment records (excluding full card numbers, which are handled by our payment processor);
Dietary, accessibility, or health-related information: where voluntarily provided for event logistics purposes;
Communications: records of correspondence between you and Corpolinx;
Event participation information: attendance records, feedback submissions, and session preferences;
Technical information: IP address, browser type, and usage data collected via our website through cookies and analytics tools.

We collect only the information reasonably necessary for the purposes described in this Policy. We do not collect sensitive information (as defined in the Privacy Act) except where you voluntarily provide it (e.g. dietary or accessibility requirements) and consent to its use.

2. How We Collect Personal Information

We collect personal information directly from you in the following ways:

When you register for a Corpolinx Event via our website or third-party registration platform;
When you submit an enquiry, contact form, or feedback survey;
When you communicate with us by email, phone, or at an event;
When you subscribe to our mailing list or marketing communications;
When you interact with our website (via cookies, analytics, and tracking technologies).

In some cases, we may also collect personal information about you from third parties, such as employers who register delegates on their behalf, or from publicly available professional directories.

3. Why We Collect and Use Personal Information

We collect and use personal information for the following purposes:

To process and manage your event registration and attendance;
To issue tax invoices, credit notes, and process payments;
To communicate with you about your registration, event details, and any changes;
To facilitate networking by sharing delegate contact details with other registered attendees and event sponsors (subject to your consent and opt-out rights — see clause 5);
To deliver promotional and marketing communications about future Corpolinx events and services;
To improve our events, services, and website through analytics and feedback;
To comply with applicable legal obligations;
To enforce our Terms & Conditions and protect Corpolinx’s legal rights.

4. Disclosure of Personal Information

We may disclose your personal information to the following categories of recipients:

Event sponsors and partners: your name, job title, organisation, email, and phone number may be shared with event sponsors for networking and commercial follow-up purposes. You will be given the opportunity to opt out of this sharing at the time of registration.
Other registered delegates: a delegate networking list containing your name, title, and organisation may be distributed to other attendees of the same Event. You may opt out at the time of registration.
Service providers: we engage third-party service providers to assist with event registration, payment processing, email marketing, website hosting, and analytics. These providers are bound by confidentiality obligations and may not use your information for their own purposes.
Technology and platform providers: including registration software, video conferencing platforms for hybrid or online events, and survey tools.
Legal and regulatory authorities: where required by law, court order, or regulatory obligation.
Professional advisers: including lawyers, accountants, and insurers, under strict confidentiality.

We do not sell, rent, or trade personal information to third parties for their own independent marketing purposes.

Where we disclose personal information to overseas recipients (for example, where a third-party technology platform is operated from outside Australia), we will take reasonable steps to ensure the recipient handles that information consistently with the Australian Privacy Principles. By providing your personal information, you acknowledge that such transfers may occur.

5. Delegate Networking & Sponsor Data Sharing — Opt-Out

Sharing delegate contact details with sponsors and fellow attendees is an integral part of the Corpolinx event experience. However, you have the right to opt out.

To opt out of having your contact details shared with sponsors and/or other delegates, you must:

Tick the relevant opt-out box on the event registration form at the time of registration; or
Notify Corpolinx in writing at privacy@corpolinx.com.au prior to the Event.

Please note that once delegate lists have been distributed prior to an Event, we are unable to retract information already shared. We therefore strongly encourage delegates who do not wish their details shared to opt out at the time of registration.

6. Direct Marketing

With your consent, or where otherwise permitted by law, we may send you marketing communications about Corpolinx events, products, and services via email, phone, or other electronic channels.

You may opt out of receiving marketing communications at any time by:

Using the unsubscribe link in any marketing email;
Contacting us at privacy@corpolinx.com.au; or
Calling us on our published contact number.

Opting out of marketing communications will not affect transactional communications related to a confirmed registration.

7. Cookies & Website Tracking

Our website uses cookies and similar tracking technologies to improve user experience, measure website performance, and serve relevant content. Cookies may include:

Essential cookies: required for website functionality;
Analytics cookies: used to understand how visitors interact with our website (e.g. Google Analytics);
Marketing cookies: used to track and deliver targeted advertising.

You may disable cookies through your browser settings. Disabling non-essential cookies will not prevent you from accessing the website or registering for events, though some features may be limited.

8. Data Storage & Security

We store personal information securely using industry-standard technical and organisational measures, including encrypted storage, access controls, and secure data transmission protocols.

Personal information is stored on servers located in Australia or, where third-party platforms are used, potentially overseas. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

No data transmission over the internet is entirely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or from our systems.

In the event of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner as required.

9. Retention of Personal Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable law. In general:

Registration and payment records: retained for 7 years for financial and legal compliance purposes;
Event attendance records: retained for 3 years;
Marketing contact lists: retained until you opt out or request deletion;
Correspondence: retained for 3 years from the date of last contact.

Where personal information is no longer required, we will take reasonable steps to destroy or de-identify it securely.

10. Access & Correction

You have the right to request access to the personal information we hold about you, and to request correction of information that is inaccurate, incomplete, or out of date.

To make an access or correction request, please contact us using the details in clause 13. We will respond within 30 days. In some circumstances, we may be entitled to decline a request, in which case we will explain the reason in writing.

We do not charge a fee for making an access request, but we may charge a reasonable fee for the cost of providing access where requests are complex or extensive.

11. Anonymity & Pseudonymity

Where practicable, you may interact with Corpolinx anonymously or using a pseudonym. However, this is generally not possible for event registration, as we require accurate delegate information to process registrations, issue invoices, and manage attendance.

12. Complaints

If you believe that Corpolinx has handled your personal information in a way that does not comply with the Privacy Act or the Australian Privacy Principles, you may lodge a complaint with us by contacting our Privacy Officer using the details below.

We will acknowledge your complaint within 5 business days and respond substantively within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact — Privacy Officer

For all privacy-related enquiries, access and correction requests, complaints, or opt-out notices, please contact:

Privacy Officer

Corpolinx

Email: privacy@corpolinx.com.au

Website: www.corpolinx.com.au

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. The current version will always be published on our website with its effective date. We encourage you to review this Policy periodically.

Material changes to this Policy will be communicated to registered contacts by email where reasonably practicable.

15. International Delegates & GDPR

Corpolinx primarily operates under Australian law and the Privacy Act 1988 (Cth). However, where delegates are residents of the European Union or United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR may also apply to the processing of their personal information.

In such cases, Corpolinx commits to the following additional obligations:

Lawful basis for processing: we process personal data on the basis of contractual necessity (event registration and delivery), legitimate interests (marketing and networking), and consent (where explicitly obtained).
Right to erasure: EU/UK delegates may request deletion of their personal data at any time, subject to our legal retention obligations, by contacting our Privacy Officer.
Right to restriction and portability: EU/UK delegates may request that we restrict processing of their data or provide a copy in a portable format.
Right to object: EU/UK delegates may object to processing based on legitimate interests, including direct marketing, at any time.
Data transfers: where personal data of EU/UK delegates is transferred outside the EEA or UK, we will ensure appropriate safeguards are in place, including standard contractual clauses where required.

To exercise any GDPR rights, please contact our Privacy Officer at privacy@corpolinx.com.au. We will respond within 30 days. If you are an EU resident and are unsatisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

16. Governing Law

This Privacy Policy is governed by the laws of South Australia, Australia, and the Commonwealth Privacy Act 1988 (Cth). Any disputes arising in connection with this Policy will be subject to the exclusive jurisdiction of the courts of South Australia.

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